Payment Policy
Payment Policy
1. Accepted Payment Methods
Premier Solar Solutions accepts the following payment methods:
- Electronic Funds Transfer (EFT) – Direct Bank Transfer
All payments must be made in South African Rand (ZAR).
2. EFT (Electronic Funds Transfer)
- Customers may choose to pay via direct bank transfer (EFT).
- Banking details will be provided upon order confirmation or invoice issuance.
- Orders will only be processed once funds reflect in Premier Solar Solutions’s bank account.
- Customers must use their Order Number or Invoice Number as the payment reference.
- Proof of payment may be sent to: sales@premiersolarsolutions.co.za
Premier Solar Solutions reserves the right to cancel orders if payment is not received within the specified timeframe.
3. Payment Confirmation
- Orders will only be confirmed once full payment has been received and cleared.
- A tax invoice will be issued for all successful transactions.
- Premier Solar Solutions reserves the right to refuse or cancel any order in cases of suspected fraud or unauthorized payment.
4. Pricing & VAT
- All prices are displayed in South African Rand (ZAR).
- Prices include VAT unless otherwise stated.
- Pricing errors may be corrected without prior notice.
5. Refunds & Reversals
Refunds, where applicable, will be processed using the original payment method:
- EFT Payments: Refunds will be paid into the customer’s nominated bank account.
Refund processing times may vary depending on the financial institution.
Premier Solar Solutions reserves the right to verify banking details before processing EFT refunds.
6. Security & Fraud Prevention
Premier Solar Solutions takes reasonable steps to protect customer information.
We reserve the right to:
- Request additional verification for certain transactions.
- Cancel transactions suspected of fraud or unauthorized activity.
Any fraudulent activity will be reported to the relevant authorities.
Contact Us
Email: sales@premiersolarsolutions.co.za
Address: 451 Wall Street, CA, USA
Business Hours: Monday – Friday, 08:00 AM to 05:00 PM
For inquiries about orders, products, or policies, please contact us during business hours or send us an email anytime. We will respond as soon as possible.